STARLIGHT TERAPY EQIPMENT
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Starlight Massage Tables / Therapy Tables @ Serene Holistic

About Us Welcome to Starlight Therapy Equipment.

We have worked in Beauty, Holistic and wellbeing industry since 1977 our staffs have qualification ranging from Hairdressing, Beauty therapy and several forms of Holistic therapies, working mostly as mobile therapists.

Therapists in the past have purchased equipment from suppliers who were recommended to them via Schools, Colleges or by other practitioners. These tables were marketed as light weight portables, at around 15kg upwards. We have found the massage table industry calls any table that folds and has a handle portable regardless of weight, the therapists we come across report they have found most of these tables to be heavy, and some are cumbersome to use. Some of these therapists have sustained some form of injury, which can and has resulted in them not being able to work for long periods of time. We have found therapists generally don’t consider the long term effects to there health from carrying heavy equipment, day in and day out, some times carrying it up and down stairs, taking it in and out of the car, or carrying it on public transport. We cannot eradicate the strain we put on our body, but by choosing the most suitable equipment we should be able to prolong our working life.

Our mission statement is to bring you products tried and tested in a working environment by practising therapist.

FOR INFORMATION: Recent figures from the Health and Safety Executive indicate that musculoskeletal disorders associated with work related activities (including harmful postures), account for 12.3 million lost working days at a cost to society of £5.7 billion.

All our products are designed and manufactured with the professional practitioner in mind. We offer a wide range of modern, functional and exciting equipment, and Wellbeing products. We value the trust that you have placed in us, and welcome the opportunity to discuss your needs and answer any questions. We look forward to serving you in the future.

Our hours of business are Monday to Friday 9:00am to 5:00pm.
Our Contact details:

Starlight Therapy Equipment
Millmead Business Centre
Unit 5
Mill Mead Road
London
N17 9QU
Phone: +44 (0)1707 872802
Email: sales@starlight-tables.com

Answer Machine Available 24 Hours Daily
Making A Purchase Making a purchase could not be easier. Just browse our store, and add any items that you wish to buy into the shopping cart. After you have finished your selection, click on 'Checkout' and you will be asked for a few details that we need to be able to complete the order.
must be received at our London offices before goods can be dispatched.

We guarantee any information supplied to us is secure and protected, our online
payment system will encrypt all your personal information including credit or debit card number. The encryption ensures that your transactions are private and protected.
None of our customers have reported fraudulent use of a credit or debit card as a result of shopping with us.
In the event of unauthorised use of your credit or debit card, you must notify your card
provider in accordance with its reporting rules and procedures.


When confirmation of order is received, this is to indicate that we have received your order. It does not indicate that a contract exists between us. We will indicate acceptance of your order, and hence a contract between us, when we send you an invoice. We have included this term to protect us in the case that a mistake has been made in pricing, we have inadvertently under-priced goods, or we are no longer able to supply a particular product for some reason. In the case of a change of price, we will always contact you first to ensure that the price is acceptable.
Shipping And Handling SHORT DELIVERY / DAMAGED GOODS
STE have accounts with courier companies and arranges deliveries through these accounts.
Courier companies calculate freight based on weight, volume and destination.
EU member states are generally on two to five days delivery.
If you require further clarification on delivery please call us on +44(0)1707 872802 and we will be happy to help you.
Delivery Schedule Our normal delivery is within 14 to 18 working days but this may vary, for our hand made therapy tables from time to time, other items generally within 5 working days stock permitting.

If goods are short delivered and have been charged for, we will be more than happy to cover the cost of freight and send the goods as soon as possible.

Customers are advised to notify us for goods damaged in transit or short deliveries within two working days of receipt of goods.
Back Orders If your item is not in stock, we will back order for you. You will always be emailed with the option to cancel your order if you would rather not wait.
Tax Charges TAX
Customers Ordering from UK, or the European Union have 15% VAT added.
Credit Card Security When the order is placed on our website, credit card numbers are encrypted using 128 bit encryption through Paypal secure server, and not held in clear text by us or on any other web site.
Guarantee Warranty
Our Lifetime of table warranty (5 years) guarantees the structure of most of our portable tables against defects in parts and labour to the original purchaser only. Our foams and fabrics carry the manufacturer's warranty cover; most accessories 1 year; and sewn good 90 days. The warranty dose not covers damages caused by improper setup, accidents, misuse and or tears or cracks in the upholstery. The warranty is limited to repair or replacement of the table at our discretion.
Reaching Us If you need to reach us.

Starlight Therapy Equipment
Millmead Business Centre
Unit 5
Mill Mead Road
London
N17 9QU

Phone: +44 (0)1707 872802


Email: sales@starlight-tables.com
Privacy Policy PRIVACY POLICY
Starlight Therapy Equipment does not disclose buyers' information to third parties other than when order details are processed as part of the order fulfilment. In this case, the third party will not disclose any of the details to any other third party.
All financial details supplied by customers are destroyed by fire once the payment has been received. They are not held in clear text on any web site. All card details supplied through our on line store is encrypted for your security.
Cookies are used on this shopping site to keep track of the contents of your shopping cart, to store delivery addresses if the address book is used and to store your details if you select the 'Remember Me' Option. They are also used after you have logged on as part of that process. You can turn off cookies within your browser by going to 'Tools | Internet Options | Privacy' and selecting to block cookies. If you turn off cookies, you will be unable to place orders or benefit from the other features that use cookies.
Returns Policy Cancellations would need to be made prior to despatch. Should you change your mind after the order has been dispatched collection and delivery charges will be incurred and will be deducted from your refund . This must fall within 30 days of the invoice date. Returns will not be accepted beyond 30 days


Your rights to return goods are protected under the EU Distance Selling Directive which can be found at http://www.hmso.gov.uk/si/si2000/20002334.htm
Remittance Terms PAYMENTS
All orders are paid for prior to shipping.
We accept Visa, MasterCard, Switch Solo, Maestro, Visa Delta, Visa Electron Cards,
Direct Deposits, Cheques or through Paypal on a secure servers.
Customers are advised normal offer discounts will be reduced for card payments.
Cheques are made payable to Starlight Therapy Equipment, and must be received at our London office before goods can be dispatched.

Millmead Business Centre
Unit 5
Mill Mead Road
London
N17 9QU